Send a drainage request

Fill in the form with your postcode and the problem. Your request is passed on so an engineer can respond. Ask them for a written quote before work starts. Add as much detail as you can.

Service area: York and surrounding areas

Request form: open 24/7

Request a quote

Areas covered across York and North Yorkshire

The site takes requests from York and the towns around it. These include Tadcaster, Selby, Easingwold, Malton, Pocklington, Haxby, Bishopthorpe and Strensall. You can send a request for a flat, a terraced house or a business site, since the form takes all property types. If you are not sure the site covers your area, send a request and ask.

When you can send a request

This site keeps no office hours. The request form stays open 24/7, so you can send a request at any time, while the engineer replies when they can. Whether an engineer can take the job at once depends on who covers your area. Mark the request urgent if sewage is coming up or water is spreading.

Drainage emergency?

If sewage is coming up or water is spreading, mark your request urgent on the form. Then keep people and pets away from the water. The engineer who takes the job sets the time, since this site cannot promise one. If anyone is in danger, call 999.

Request a quote

What to include in your request

Have these details ready before you send the form, because they help the engineer plan the job. Add anything else that seems useful.

✓ The type of problem, such as a blocked drain, slow drainage, flooding, a bad smell or sewage
✓ Which fixtures are affected, such as a toilet, sink, bath, shower, outside drain or manhole
✓ Your property type, such as a house, flat, terrace, bungalow or business site
✓ Whether the problem is inside the property, outside or both
✓ How long it has lasted and whether it is getting worse
✓ Your postcode, so the request can be passed on to an engineer

Not sure which service you need?

Pick the closest match and add details in the notes box. The drainage services hub explains each job. If water is backing up, read about emergency drain services first.

Local pages show the services for each area. For example, start with drainage services in York. Otherwise, browse the full list of areas.

Frequently asked questions

How quickly will I hear back?

This site cannot promise a time, because the engineer who takes your request replies when they can. The time depends on who covers your area. Mark a request urgent if sewage is coming up or water is spreading.

Is there a charge for call-outs or quotes?

That depends on the engineer, since each one sets their own charge. MyJobQuote lists drain call-out charges of £50 to £100 as a typical UK range. Ask for a written quote before work starts.

Which areas does the site cover?

The site takes requests for York, Tadcaster, Selby, Easingwold, Malton, Pocklington, Haxby, Bishopthorpe and Strensall. Septic tank requests cover Selby, Wheldrake and Elvington. If you are not sure, send a request and ask.